Terms of Service

Effective date: May 8, 2026 · Last updated: May 8, 2026

These Terms of Service ("Terms") govern your access to and use of the iBuildPro mobile and web applications and any related services (collectively, the "Service") provided by iBuildPro ("we," "us," "our"). By creating an account, signing in, or otherwise using the Service, you agree to these Terms.

1. Account and eligibility

You must be at least 18 years old and capable of entering into a binding contract to use the Service. If you are using the Service on behalf of a company or other organization, you represent that you have authority to bind that organization, and "you" includes that organization. You are responsible for the accuracy of the information you provide and for keeping your credentials confidential. You are responsible for all activity under your account.

2. License to use the Service

Subject to these Terms and your timely payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your internal business purposes during the term of your subscription. You may not (a) reverse engineer, decompile, or attempt to derive source code; (b) lease, sell, or sublicense the Service; (c) use the Service to build a competing product; (d) circumvent any access controls or rate limits.

3. Customer data

"Customer Data" means any data, files, photos, documents, contacts, or other content that you or your end users submit to the Service. You retain all rights in Customer Data. You grant us a limited license to process Customer Data solely to provide and improve the Service, prevent abuse, comply with law, and as otherwise authorized in our Privacy Policy.

You represent that you have all rights, consents, and authorizations necessary to submit Customer Data and to allow our processing of it for the purposes described. You are responsible for the accuracy, legality, and quality of Customer Data, and for obtaining valid consent from any individual whose data you submit (including for SMS, WhatsApp, and email communications).

4. Acceptable use

You will not, and will not permit any user to:

5. Subscriptions, fees, and payment

Paid plans are billed on a recurring subscription basis (monthly or annually) at the rates and inclusions described in your order or in the in-app Billing & Usage page. You authorize us to charge your designated payment method for all fees due. Fees are non-refundable except where required by law or as expressly stated. We may revise pricing on notice; revised prices apply to renewal periods. Late payments may result in suspension of the Service.

Customer-payment processing (where you accept payments from your own customers through the Service) is handled by Stripe, Inc. and is subject to Stripe's terms.

6. Trial periods

If a free trial is offered, the trial begins on account creation and ends when stated. Your subscription renews automatically at the end of the trial unless cancelled before the trial ends. You can cancel any time before trial end without charge.

7. Third-party services and integrations

The Service connects to third-party services such as QuickBooks, Google Calendar, GoHighLevel, Twilio, Resend, Anthropic, and Stripe. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for their actions or content. You are responsible for maintaining valid credentials and authorizations with each integrated service.

8. Intellectual property

The Service, including all software, designs, trademarks, and content authored by us, is the exclusive property of iBuildPro and its licensors. These Terms do not transfer any of those rights to you, except for the limited license in section 2. Feedback, suggestions, and ideas you provide may be used by us without restriction or compensation.

9. Confidentiality

Each party agrees to protect the other's confidential information using the same care it uses for its own confidential information (and at minimum reasonable care), and to use confidential information only as needed to perform under these Terms. Customer Data is your confidential information. The Service architecture, pricing, and roadmap (where shared) is our confidential information.

10. Privacy

Our handling of personal information is described in our Privacy Policy. By using the Service you agree to that Policy.

11. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, IBUILDPRO DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, AND STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT IT WILL MEET YOUR REQUIREMENTS.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY; (b) IBUILDPRO'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE FEES YOU PAID TO US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

13. Indemnification

You will defend, indemnify, and hold harmless iBuildPro and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of (a) your Customer Data, (b) your violation of these Terms, (c) your violation of any third-party right, or (d) your use of the Service in connection with any communication you send (SMS, WhatsApp, email).

14. Term and termination

These Terms remain in effect while you use the Service. Either party may terminate for material breach uncured for 30 days after written notice. We may suspend or terminate immediately if you violate the Acceptable Use section or fail to pay. On termination: your access ends; we may delete Customer Data after a reasonable retention period (export your data first); fees already paid are non-refundable except as required by law. Sections 3, 8–13, and 15 survive termination.

15. Governing law and disputes

These Terms are governed by the laws of the State of California, USA, without regard to conflict of laws rules. Any dispute arising out of or relating to these Terms will be brought exclusively in the state or federal courts located in California, and each party consents to that jurisdiction. Nothing in this section limits a party's right to seek injunctive relief in any competent court.

16. Changes to these Terms

We may modify these Terms from time to time. When we make material changes, we will post the revised version with a new effective date and, where appropriate, notify you by email or in-app banner. Your continued use of the Service after the effective date constitutes acceptance.

17. General

These Terms (together with the Privacy Policy and any order form) constitute the entire agreement between you and iBuildPro regarding the Service, superseding any prior agreement. If any provision is held unenforceable, the remainder will remain in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign in connection with a merger, acquisition, or sale of assets. The parties are independent contractors; nothing creates a partnership, agency, or employment relationship.

18. Contact

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